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The global pandemic threw a huge curveball at most businesses. Face-to-face interactions became a thing of the past, and consultancies offering in-person services found themselves struggling to adapt. 

But for Total Negotiation Group (TNG), strong leadership and a willingness to diversify helped turn the global crisis into a huge opportunity. 

In the latest episode of Climb In Consulting, Nick caught up with Mark Grice, Co-founder of Total Negotiation Group (TNG), a successful global consultancy that helps its clients to build more sustainable and valuable commercial partnerships. 

Nick and Mark explore how a clever pandemic pivot, along with a strong focus on asking the right questions, not only ensured the firm’s survival, but actually fueled phenomenal growth, helping them accelerate from £5m to £10m revenue during that time.

They also dive into a huge number of topics, including:

  • The fascinating career journey that’s taken Mark from accounting to negotiating, via global stints at Guinness and Disney.
  • Why commercial negotiation has little in common with talking down hostages – despite what the movies would have you believe! 
  • How TNG knew the time was right for them to expand into Australia – even though they were only in their second year of business.
  • Why finding the right business partner offers far more benefits than simply having two heads rather than one.
  • Why asking the right questions – and really listening to the answers – is the one crucial skill all business owners need to learn.

…and much more besides!

Mark’s story is fascinating and this episode is jam-packed with practical advice and insights for you to take away.

Reach out to Mark: https://www.linkedin.com/in/markgrice1/

Learn more about Total Negotiation Group: https://www.totalnegotiation.com/

Books, magazines, and websites mentioned in the show: 

When Cultures Collide: Leading Across Cultures by Richard D. Lewis

Getting to Yes: Negotiating an Agreement Without Giving In by Roger Fisher and William Ury

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